Website Management
We keep your WordPress site updated, secure, and fast. Plugin updates, backups, malware cleanup — handled in the background.
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Your IT, handled.
We look after the websites, servers, emails, and automations that keep your business moving. Quietly. Reliably. In the background.
Real humans · Chat replies in minutes · We answer at 2am
What we look after
The everyday stuff that breaks, needs updating, or costs you time — we quietly handle it.
WordPress & WooCommerce
Google Workspace / Microsoft 365
cPanel, Plesk & DirectAdmin
Cloudflare (DNS, CDN, security)
n8n, Zapier & Make
Monitoring & incident response
Daily offsite backups
Whatever else needs sorting
What we do
Four things we look after for you
Most clients start with one and add the others as they go. Start small.
Who we help
Built for the kinds of businesses we actually serve
Small businesses, media outlets, non-profits, learning platforms, online shops. We understand what each needs — and importantly, what they don't.
24/7
Monitoring & response
< 2 min
Typical chat response
How we work
Straightforward, low-drama
No long sales process. No confusing proposals. Just a simple, honest way of working.
01
Have a look
We look at what you've got, find what's fragile or slow, and list what we'd fix. No jargon, no scare tactics.
02
Agree a plan
We propose a clear plan — fixed scope, realistic timeline, written in plain English. Nothing happens until you're happy.
03
Get it done
We clean up, upgrade, migrate, or set up. Usually during quiet hours, usually without you noticing anything changed.
04
Look after it
Ongoing monitoring, updates, and support. You get on with running your business; we quietly keep the tech running.
Kind words
From the people we look after
Media outlets, business owners, and teams who'd rather be doing anything other than IT.
“OpsHelp hosted the server for our independent news outlet, which regularly attracted 1,000s of concurrent users and required significant server bandwidth and regular maintenance, and they did an exceptional job. Whenever we had any slight problem, they would be easily contactable within minutes and always rectified the issues promptly. OpsHelp are extremely professional and personable, and they always go above and beyond to help out. I could not recommend their services highly enough.”
EP
Evolve Politics
Independent News Outlet
“A friend recommended OpsHelp when some of our sites were infected with malware and our old host refused to help (although we paid them a lot of money for managing our Wordpress sites). OpsHelp were extremely helpful and managed to swiftly move all of our websites to a new host without any downtime. They've been brilliant at servicing our sites ever since and are very quick to reply whenever we have any questions. We cannot recommend them highly enough!”
TR
Tina R.
Business Owner
“Managing a high-traffic media platform requires an infrastructure partner you can trust. OpsHelp has been that partner for us. They handle our server management, optimization, and security with incredible responsiveness, allowing our editorial team to focus on content without worrying about downtime. Highly recommended for anyone needing serious reliable hosting.”
TC
The Canary
Independent Media Platform